Our Process
At Kelleyās Kookies, we believe that cookies are an emotional symbol of love, gratitude and celebration. Since 1988, weāve been dedicated to helping our customers celebrate the special moments in their lives with our handcrafted shortbread cookies, gourmet gift sets, and superior customer service.100% Satisfaction Gauranteed
Everything! Our promise to you is that you will be 100% satisfied with every purchase.
What should you do if youāre not satisfied?
If you are not 100% satisfied with your purchase, please feel free to visit one of our retail locations or call (888) 404-1999 to speak with one of our friendly customer service representatives. You may also reach us through ourĀ Contact Form.
How will Kelleyās Kookies make it right?
To ensure all of our customers are 100% satisfied, we will replace, exchange, or refund any order that does not live up to your complete satisfaction.